Returns & Exchanges
We want you to love every piece from The Play Kits, which is why we offer a 30-day return window for all unwashed and unworn fashion items with original tags attached. Simply initiate your request through our portal to receive a full refund or exchange for a different size.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.
- 3.Drop Off Package
Take your package to any authorized carrier drop-off location within 7 days of generating your return label.
- 4.Receive Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.